Do not sell or share my personal information
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
FREQUENTLY ASKED QUESTIONS
When can I expect to receive my order?
As of now, our only products are available for pre order and typically ship within 7-15 business days after checkout.
Please refer to the individual product pages of the items you've purchased for detailed delivery/ shipping timeframes.
Should you want to follow up on details regarding your order, please use our contact form
What if I need to modify my order?
If you would like to make changes to your order and it has not been processed, please use our contact form.
Once your order is prepared for shipping, it cannot be modified.
What if I need to modify my order?
Placing items in your cart does not guarantee that items will not sell out or on reserve.
Once an item has been purchased, you should receive a confirmation email sent to the address provided.
If we are unable to complete your order for any reason, you will be notified as soon as possible.
If I live outside of the US, how is VAT charged?
The customer is responsible for taxes and duties owed on goods.
This amount is calculated at checkout however there can be additional charges once the product is delivered by the carrier in the destination country.
An item I purchased arrived damaged, what should I do?
Please email us using our contact form as soon as you receive your order and we will do our best to provide you a replacement.
How do I find out when new merch is available?
Feel free to sign up at the bottom of this page by entering your email at the bottom of this page to sign up for our newsletter featuring all Club Candace updates, discounts and new launches!